​At Sincerely Opulence Hiswear, we want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to offer a refund or exchange within 30 days of purchase. To be eligible for a return, items must be in their original condition, with all tags and packaging intact. The cost of return shipping is the responsibility of the customer. To initiate a return, please contact our customer service team at info@sincerelyopulence.com. We will provide you with further instructions on how to complete your return.
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Regular priced Items bought on SincerelyOpulence.com will gladly be accepted for a refund or exchange within 30 days of the purchase date. (This includes travel accessories, t-shirts, menswear and jewelry)
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Customized items are non-refundable but under most circumstances, can be exchanged.
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All merchandise must be received back in its original form. It must not be worn, altered, damaged, and free of any stains, odors, or distinct smells including perfume. All tags must be attached when returned.
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Refunds will be issued in the same form of original payment type, excluding shipping and handling costs which are non refundable.
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PLEASE NOTE THAT ALL HOME GOODS & CUSTOMIZED ITEMS ARE A FINAL SALE.
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To make a return or exchange please submit the form BELOW and send back your returned merchandise WITH A TRACKING NUMBER to the address that will be provided to you from our reply email. Once your return parcel is received, your refund will be process immediately but the processing time for the bank may take 2-5 business days to process.
For any return inquires please contact us at info@sincereluopulence.com. You will receive a response within 6-24 business hours.